We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience on a new consumer service. In this role you, will lead the definition, and shepherd the development, of new features as well as important optimizations to the service. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, customer service leads as well as internal and external product stakeholders across the company. This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences. Key Responsibilities: · Contribute substantially to the vision, strategy and roadmap for a new Alexa service. · Align key internal
· 7+ years of Technical Program Management experience in a related industry · Bachelor's degree in Computer Science, Engineering, or related technical field · Experience managing software releases · Experience with bug tracking systems · Experience with business applications such as Word, Excel and Project · Ability to communicate effectively with both technical and non-technical individuals. · Excellent oral and written communication skills · Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects · 2+ years of TPM experience for a consumer