Unique opportunity awaits! We in the Customer Care Intelligence team are currently building a SAAS product to easily enable enterprise customers to digitally transform their customer care through the power of AI. Our product, Dynamics 365 AI of Customer Service Insights, empowers customer service managers with actionable insights to deliver high quality customer service and seamlessly integrate to natural virtual agent conversion solutions. We are looking for senior software engineer to develop this new enterprise-oriented product line with cutting-edge technologies, including natural language processing, big data analytics, machine learning, data analytics, BI, and deep learning AI technologies. We are looking for creative and experienced engineers who are passionate about leading cutting edge technologies through building the data intelligence cloud services and shipping fast at massive scale.
Responsibilities: You will be responsible for designing and developing data processing and data insights features by leveraging various data processing and transformation technologies: Business intelligence, big data analytics, Machine learning, and Artificial Intelligence technologies. You will be responsible for deliver the service features in CICD agile process. You will be responsible for ensure LiveSite SLA. Well communicate and collaborate to seamlessly work with AI data science team, applied science team, and PMs.
10+ years of professional software development industry experience BS or MS in Computer Science or equivalent Experience on Azure cloud service development Background in data platform or business intelligence area is a plus Experience on Big data analytics, machine learning, and/or AI is a plus Passion on agile product development and startup team work style Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: