Senior Software Development Engineer, Search Customer Experience at Amazon
Senior Software Development Engineer, Search Customer Experience Details
Feb. 6, 2019, 10:56 a.m.
Customer Experience team The Search Customer
Hundreds of millions of customers. Billions of queries per year and dollars in revenue. The scale and impact of Amazon search is HUGE and we need smart and creative engineers to imagine and develop innovative cross-device features to realize the future of product search worldwide. The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. Everything from the moment a customer clicks into the search box to when they view search results. We use data mining and usability data to develop new features and we test them through hundreds of A/B experiments a year as well as data mining and usability studies. This immense amount of data allows us to leverage machine learning to build smarter and more personalized experiences for our customers across a wide variety of categories, from instant video and Kindle books to apparel and electronics. On a day-to-day basis, you'll be part of a small, close-knit team of engineers