Senior Program Manager, WW Product Lifecycle Support Program at Amazon
Senior Program Manager, WW Product Lifecycle Support Program Details
June 5, 2019, 7:55 a.m.
Not many team Worldwide Returns and
Not many teams aspire to zero. Welcome to the Worldwide Returns and Re-Commerce team (WW R and R) at Amazon.com. WW R and R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving unparalleled operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon - returns, re-commerce, and rentals. Amazon WW R and R is comprised of business, product, operational, program, software
Basic Qualifications: · Bachelor’s degree in Business Administration, Economics, Math, Computer Science, Statistics, Finance, or any related field from an accredited institution. · 5+ years of program or product management, vendor management, project management experience. · 5+ years' experience working independently in a fast-paced, ambiguous and rapidly changing environment. · Ability to travel up to 25%. · 5+ years' experience effectively managing, influencing, negotiating, and communicating with external service providers and internal teams. · 5+ years' experience of analytical, critical, and