Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr. Program Manager who will be responsible for developing strategies for outsourcing program launches and expansions. The Transaction Risk Management Systems (TRMS) group designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. Not only do we protect all aspects of the Amazon shopping experience, we also deliver services to large and small merchants hosted on the Amazon platform. In addition, we evaluate new business opportunities from across the company to determine how we can minimize the risk associated with new initiatives. The successful
- Bachelor's degree in business, economics, engineering or a related field - 3+ years commercial experience negotiating enterprise level contracts, work orders, etc. - 5+ years in managing global operations, including launching and managing vendor sites and performance - Experience presenting complex information in a clear and concise manner and in engaging and influencing senior executives. - Proven experience leading and delivering process improvement initiatives using Lean and Kaizen. - Knowledge of program management lifecycle, and skilled at project management tools - Experience working with