Senior Program Manager - Training and Knowledge Management at Amazon

Senior Program Manager - Training and Knowledge Management Details

March 21, 2019, 7:27 a.m.
Project/Program/Product Management--Non-Tech
Seattle, Washington
internal service team Advertising's Training and
Amazon Advertising's Training and Knowledge Management Program develops curriculum and help content aimed at increasing expertise, strategic insight, and technical know-how for internal service teams at Amazon. We are seeking an experienced, cross-functional program manager to help us develop a scalable learning program that enables our learners worldwide to be more effective in their roles through both online help resources and instructor-led courses. For this role, you must be scrappy yet strategic with a strong background in program management and learning. This role will require you to balance time between program management, instructional design, and content development. As a program manager, you'll own areas of the program to enable scalable learning across the different roles and locales. As a content developer, you'll work with subject matter experts to assess learning needs and objectives to build knowledge articles, videos, and instructor-led courses. The ideal candidate is an

· 5+ years of relevant work experience managing programs focused in the training and knowledge management domain. · Strong analytical and program management skills. · Strong written and verbal communication skills, including presentation skills. · Advanced writing, grammar, and editing skills. · Experience using multiple documentation tools to develop base templates and manipulate output styles. · Maintains a diligent attention to detail and high quality bar · A willingness to dive deep, experiment rapidly, and get things done · Self-starter who is comfortable with ambiguity.· Degree in Learning,
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