Are you passionate about improving the quality of customer experiences? Do you strive to create customer-centric solutions that drive measurable results? Do you like to design and implement scalable end-to-end solutions built on sound process excellence principles? Does leading resource coordination and priority setting across teams, countries and cultures sound exciting? If so, the Seller Support Team is looking for a Senior Program Manager, to develop mechanisms to drive cross program collaboration for all planning functions. Who we are. Third-party Sellers and Vendors represent significant value to Amazon’s online retail customers and Selling Partner Support drives success for these Sellers and Vendors through a combination of people, processes and services. We are a primary interface between selling partners and Amazon through our Associates positive interactions and assistance. In our Capacity Planning and Workforce function, we ensure the right level of service is delivered via our
· 5+ years project/program management is required · 5+ years of experience leading project delivery for large, cross functional projects · Experience developing operational process and technologies to drive Operational Excellence through best in class change management practices · Demonstrated ability to deliver both strategic and tactical results across diverse cultures from inception to completion · Bachelor degree· MBA is preferred · Superior oral and written communication skills are crucial · Prior experience working with confidential data · Experience in online retail is a plus · Ability to