At Amazon, we're working to be the most Customer-centric company on earth. The goal of Amazon’s Delivery Service Partner (DSP) Management Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space. We are looking for a dynamic, organized self-starter to join as a Sr. Program Manager for our Amazon Last Mile team. The Sr. Program Manager will work diligently to obtain a deep understanding of the DSP experience across all facets of the business. This role will require creativity and innovation, developing and iterating on various programs to promote listening and engagement. You will leverage these mechanisms to capture the DSP voice and perspective, and bring these
· Bachelor’s degree or equivalent professional experience · 5+ years of program, product, or project management experience leading large projects with multiple stakeholders · Proven ability to own a project or program autonomously end to end, beginning with planning phase through execution and implementation · Demonstrated ability to adapt and thrive in a space where processes will need to be defined, implemented and re-imagined · Proficiency with tools/systems to analyze data including Excel, Tableau, SQL or other data management systems · Excellent verbal/written communication skills · Direct