Senior Program Manager, Delivery Quality at Amazon

Senior Program Manager, Delivery Quality Details

April 27, 2019, 12:34 p.m.
Project/Program/Product Management--Non-Tech
Supply Chain
Seattle, Washington
Specialty Fulfillment (GSF)
Global Specialty Fulfillment (GSF) comprises of Prime Now, Fresh, Ultra-Fast Fresh (UFF) offering, Restaurants and Whole Foods (WFM) operations. The team is looking to hire a Sr Program Manager in the Delivery Experience Enhancement Team. The role has worldwide (NA and EU) scope spanning across the upcoming UFF network, the rapidly expanding WFM Delivery network (250+ stores), Fresh (12 sites), and Prime Now (50+ sites). The initiatives and projects that this candidate will develop and roll out would form the first of its kind in Amazon for on-road recovery, repick and proactive recovery systems. The strategic initiatives will help in improving profitability in the grocery business by reducing Concessions through these quality improvement initiatives. This role is fit for someone with a strong track record of delivering results, dealing with a wide ambiguous space and crafting out of box solutions that can be started small and scrappy but scaled up to meet scope of the GSF org. They need

· Bachelor’s degree in business operations, strategy, supply chain management, engineering, or other technical from an accredited university · Data driven decision making mentality and sound business judgment · Ability to take initiative and execute results in an ever-evolving work environment · Start-up attitude and ability to flex to help identify and solve quickly emerging opportunities related to the launch of a new business · Passion for tech with product management and program management experience · Corporate strategy knowledge · Willingness to dive deep into processes and relentlessly drive
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