Senior Program Manager, Alexa Preview at Amazon

Senior Program Manager, Alexa Preview Details

May 18, 2019, 2:56 a.m.
Project/Program/Product Management--Non-Tech
Seattle, Washington
high-functioning, fast-moving team Alexa Preview Program
Alexa is the name of the Amazon cloud-based voice service that powers Echo, the groundbreaking new Amazon device designed around your voice. Echo is always ready — just ask for information, music, news, weather, and more. Our vision is to build a computer in the cloud that is completely controlled by your voice. As an Alexa Preview Program Manager focused on Insights, you will have the opportunity to make a big and immediate impact on the Alexa customer experience. You will be responsible for providing Preview participant insights to guide the prioritization of improvements to Alexa CX globally. In this role, you will focus on designing and conducting Preview activities intended to gather feedback from participants to inform the direction of Alexa products and features, and ultimately improve the experience for Alexa customers. Insights Program Managers are responsible for developing a deep understanding of the Preview participant experience across the products in a given portfolio, learning

· Bachelor's degree or higher · 4+ years of project, or program management experience focused on data collection and analysis · Strong analytical skills · Strong stakeholder management and relationship building skills · Strong verbal and written communication skills with demonstrated experience engaging with end customers · Expert planner with experience in business process definition and execution · Experience working on confidential and/or high-tech programs and/or products · Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment · Willingness
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