In Cognition, people—not devices—are at the center of everything we do. Our tech moves beyond sensors, screens and pixels to create new realities and new insights aimed at bringing us closer together. To get there, we're incorporating a diverse set of groundbreaking Mixed Reality technologies, leveraging computer vision, machine learning, human-computer interaction, and more. We fuse these technologies across a portfolio of first and third-party products ranging from HoloLens to Virtual Reality headsets and Azure-connected sensing devices. We're a growing team of talented engineers and artists putting technology on a human path. We believe there has to be a better way. If you do too, we need you! We're looking for a talented Program Manager who's also a highly-capable engineer. In this role, you'll ensure our customers are able to use our product in the diversity of their environments: homes, offices, factories, assembly lines and other unexpected locations. You will build a detailed understanding
• Engage directly with our top customers to understand their use of HoloLens and their target deployment environments. • Travel directly to customer deployment sites to build a detailed understanding of customer environmental characteristics and share that knowledge throughout the engineering team. • Develop a roadmap of new product capabilities required to ensure optimal product performance in those customer environments. • Ensure customers are able to easily diagnose product performance issues related to environmental conditions, including providing Microsoft with diagnostic information for investigation