At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! Our Sr. Program Managers work across the advertiser organization to find solutions to large scale and highly complex problems, and are given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. You will be driving efforts, both independently and as part of larger
· 7+ years experience in program management and operations leadership · Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams · Advanced understanding of customer facing workflows, customer service, and previous experience “starting up” this capability in an operations organization · Experience in building and managing to a strategic global roadmap · Strong experience managing complex technology projects involving process reengineering, process development, process automation · Ability to maintain positive