Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Program Manager who is passionate about Operations, has strong bias for action, and has experience leading multi-organizational projects for our Chargeback Recovery Team. We are seeking a Program Manager who can take up process improvement initiatives in Chargeback space to reduce bad-debt to Amazon through recovery and improve productivity thereby driving down cost. Roles and Responsibilities: Project Management: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify
· Bachelors degree · 5+ years of project management experience · 5+ years of experience leading projects in an Operations environment · Proven Knowledge of DMAIC (Define, Measure, Analyze, Improve Control) problem solving techniques · Demonstrated knowledge of program management lifecycle, and skilled at project management tools · Proven analytic skills· Minimum 4 years of large scale project management experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals · Minimum 4 years of experience working in an Operations environment, driving improvements
Senior Program Manager
and Analysis Team |
Project/Program/Product Management--Non-Tech |
Digital, Advertising, and Corporate Development Finance |
Senior Program Manager, 3P, Team Canada
software development/Tech team |
Project/Program/Product Management--Non-Tech |
Retail Category Management: Home, Sports, Toys, Consumer Electronics and more |