Who are we? If helping thousands of Microsoft customers move their businesses to the cloud is the kind of opportunity you've been looking for, this may be the role for you! If you get jazzed about being on a passionate, fast moving, high energy team while making a big impact on the business, this may be the role for you! The E nterprise E xperiences and M anagement (EEM) C ustomer E x perience E ngineering (CxE) team within the E xperiences + D evices Group (E+D) is searching for a strong Senior Program Manager who can help build, execute and monitor programs to successfully guide customers through the process of using Windows and Intune (part of Microsoft 365) services to modernize the way they manage their devices and protect their corporate data. The EEM CxE team is responsible for ensuring our customers have GREAT experiences onboarding to and using the Intune and Windows services they've purchased. We LOVE seeing customers successfully using our services to drive their businesses forward
What is this role all about? Microsoft Intune and Windows are at the forefront of the transition to cloud-based device management and our customers are looking for guidance and help moving to cloud-based solutions. In this role you'll be working across the FastTrack Center (FTC), Intune and Windows Engineering teams, Marketing and other Customer Experience teams to build the Microsoft 365 FastTrack programs necessary to ensure our customers are successfully moving to the cloud with confidence. I am looking for a super strong Program Manager with a proven track record who is comfortable managing
The ideal candidate will have the following qualifications: 7+ years of Program Management, Service Delivery Management and/or Customer Technical Account Management experience Ability to ramp to L200+ on Intune and Windows services and understand how they fit into the Microsoft 365 suite of services Desire and eagerness to help customers and partners successfully deploy our technologies through the FastTrack program Direct experience working with Microsoft customers and partners Strong collaboration and influencing skills Comfortable working autonomously in a fast paced environment, connecting