Windows Servicing and Delivery team has a vision of delivering high quality servicing experience for 2 billion happily engaged and connected, up-to-date customers. The team is focused on enabling and unblocking key consumer and business scenarios by keeping customers up-to-date with the latest features, bug fixes, and patching security vulnerabilities for in market OS versions. We are looking for an energetic, highly technical candidate with a strong customer focus for the role of senior program manager in the WSD Storage, Network and Peripherals team . WSD is a fast paced (monthly releases directly to customers!), challenging environment with excellent opportunities for career growth. Windows 10 release provides a unique opportunity to innovate and contribute to the execution of the Windows as a Service (WaaS) servicing model in the WSD team. As a program manager in the WSD Server team, you will be in the frontline of shaping the experiences for enterprise customers and have ownership
Investigating and understanding customer scenarios and expectations in depth, using telemetry/data, anecdotal evidence, personal experience and market perceptions Manage and coordinate with a team of engineers to deliver features, fixes, and security updates on a monthly basis Driving efficiency and quality into the engineering processes in partnership with the engineering lead Maintaining a great relationship with other cross org feature teams and with the Escalation Services organization Removing ambiguity and driving to solutions that are well understand and can be delivered with high quality
Qualifications and traits we seek in the candidate 7 or more years of industry experience. A bachelors or masters in computer science or related field preferred. High level understanding of server technologies and concepts and the ability to learn new technologies rapidly The ability to build trust with internal and external partners through quality delivery and integrity Ability to reduce chaos, increase simplification and reduce stress for the team Demonstrating a focus on growth for the business, the team and one's self A willingness to forge or be open to new paths with the ability to lead