Do you have a passion to engage with customers to solve their business problems? Do you love to work across multiple stakeholders to ensure that we collaborate and deliver the best customer experiences possible? Are you looking for a role where you'll be part of an exciting and fast-paced team that dreams big and is customer obsessed? If this kind of role excites you, read on! The Worldwide Customer Experience Team brings together the best executive engagement programs and assets within Microsoft – including our Executive Briefing Centers (EBC) and Microsoft Technology Centers (MTC) to deliver world-class customer experiences with the goal of leading our customers through their digital transformation journey. As part of the Enterprise Strategic Initiatives team, we are responsible for defining the customer experience, engaging directly with our top strategic and enterprise customers, and providing segment leadership to the field. We are looking for a strategic thinker and subject matter
This role will have two primary focus areas: Engaging directly with strategic customers in business-outcome conversations Defining the Intelligent Cloud (Azure) content strategy with a focus on achieving consistent and aligned content that equips the field to engage with Business and IT across the sales journey This role will work closely with multiple stakeholders across sales, marketing, industry, and engineering to ensure that content is purpose-built for the customer journey and optimized for use across our experience centers worldwide. Key responsibilities include: Represent the Customer Experience
The ideal candidate will have the following experience and skills: 6+ years of experience in a customer-facing or product marketing role Ability to translate technology into compelling stories Technical breadth across the Azure solution areas, including Apps and Infra and Data and AI Strong strategic and business planning acumen Ability to think broadly across product areas and technical use case scenarios Exceptional communication skills and experience delivering customer-facing messages and demos on complex topics in creative and compelling ways Experience building and delivering product demonstrations