Senior Product Manager - Customer Onboarding & Engagement, Office 365 at Microsoft

Senior Product Manager - Customer Onboarding & Engagement, Office 365 Details

Nov. 29, 2018, 8:56 p.m.
Individual Contributor
Bellevue, WA
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Come help run one of the most successful businesses in the world: Microsoft Office! This is a tremendous opportunity at Microsoft to help transform our business to the cloud, which has now surpassed tens of millions of subscribers worldwide. Office 365 is at the core of Microsoft's strategy to reinvent productivity, and this highly visible role will play a critical part in how we evolve and position our business for accelerated growth. This role will be responsible for identifying and standing up new customer onboarding and engagement programs across the Office 365 subscription, testing aggressively, leaning into traction from these tests, and prioritizing areas to scale marketing efforts. To do so, the successful candidate will partner closely with channel owners and internal stakeholders on the marketing and product teams. The successful candidate will have a proven track record of thoughtful and data-driven prioritization, working closely with technical teams to deliver results, as well

Core areas of focus for this role include: Obsess over customers and how they use Office 365, using both quantitative and qualitative analysis to understand customer behavior and develop actionable marketing strategies based on those insights Identify growth opportunities as the owner for helping drive new initiatives for revenue, subscriber, and LTV growth Collaborate with Engineering, Design, Business Intelligence, and Finance to develop customer-obsessed product features and marketing strategies Develop a strong culture of rapid experimentation, measurement, and iteration Present to senior leadership
Required Qualifications: 5+ years product marketing, product management, consulting and/or business leadership experience Bachelor's degree Preferred Qualifications: Demonstrated ability to manage multiple sophisticated projects and competing priorities simultaneously Proven track record of delivering results in large, cross-functional initiatives Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail Thrives in
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