Senior Product Manager, Customer Engagement at Amazon

Senior Product Manager, Customer Engagement Details

March 2, 2019, 7:34 a.m.
Project/Program/Product Management--Non-Tech
Transaction Risk Management Systems
Seattle, Washington
Systems (TRMS) team Product Manager of
Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of products and systems would you build to maximize customer satisfaction? Amazon is seeking a Product Manager of Buyer Fraud who is passionate about providing exceptional service, thinks globally, and has the ability to contribute innovative ideas. Amazon’s Transaction Risk Management Systems (TRMS) team is constantly innovating new ways of building massively scalable distributed systems and delivering the next generation of fraud prevention solutions for our Customers. We hold high standards for our computer systems and the services we deliver: our systems are highly secure, highly reliable, highly available, all while functioning at massive scale; our employees are smart, passionate about protecting

· 5+ years of experience in product management or equivalent with web technologies · Proven experience delivering technology products/services in a high growth environment with a demonstrated ability to translate customer needs into business and product requirements · Leading product functional designs and UX design processes for an optimal customer experience · Proven track record driving innovation on behalf of customers · Experience creating and delivering on a product roadmap · Prioritizing engineering work while balancing the requirements of customers and stakeholders · Working with key stakeholders
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