Senior Manager, SUR Programs at Microsoft

Senior Manager, SUR Programs Details

Jan. 9, 2019, 9:39 p.m.
Business Programs & Operations
Individual Contributor
Full-Time
Redmond, WA
Microsoft. The ideal
This is a unique experience to be part of transforming the way we help customers and developing a new business. We are working across the company to rethink, reimagine and leap into a new world where the Care we provide for our devices gives us a competitive advantage in the market. We want to hear, I buy Microsoft devices because the buying and Care experience are the best available in the industry. We believe that with the right talent and innovative thinking, we can make this vision a reality. Care experiences transcend in-store, assisted support by phone/chat, self-service and proactive solutions. We are looking for a PM lead a key initiative that will drive new support offerings for our customers meant to improve the overall customer experience while driving savings for Microsoft. The ideal candidate for this role will be a leader with a passion for customers, a desire to build something new, who is excited about developing people and willing to take on hard challenges. This person

We are looking for a PM lead a key initiative that will drive new support offerings for our customers meant to improve the overall customer experience while driving savings for Microsoft. The ideal candidate for this role will be a leader with a passion for customers, a desire to build something new, who is excited about developing people and willing to take on hard challenges. This person must be driven by customer satisfaction and possess the experience with complex projects needed to deliver across the Devices organization. We need to move fast, so this person must be influential, be highly
Qualifications include: Product Leadership: Ability to dream big, challenge the boundaries, formulate compelling business and technical vision, and ability to lead across the organization. Passion: True craving to evolve the space of Care, and ship great products our customers will love. Drive: Passion to turn vision into detailed plans and execute against complex cross-organizational plans. Maker: Hands-on, technical aptitude and curiosity, and in the details, every day. Collaboration: A proven collaborator across all disciplines, including internal and external partners, value working as a team
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