Do you thrive in a start-up like environment where ingenuity, teamwork, and delivering rock solid, customer focused solutions are paramount? Do you like to simplify complex customer facing problems, creating high quality solutions? Do you have a strong sense of ownership, a bias for action, and are customer obsessed? If yes, then this role may be the one you have been looking for. Advertising is one of the hottest growing areas at Amazon. Our Demand Side Platform (DSP) is becoming increasingly popular with major advertisers worldwide and is competing head-to-head with the big players in the space. Our goal is to make Amazon’s DSP the number one destination for E-commerce advertising anywhere in the world. Our team supports DSP customers and we work across a wide variety of technologies and platforms to implement solutions for our customers that reflect our understanding of their needs and leverage our deep e-commerce expertise. Key Responsibilities As Sr. Manager of the support team, you
· 5+ years in managing a support or product engineering team · 5+ years of experience in support or software development · Sharp troubleshooting and analytical abilities, excellent communication skills · Strong people management skills · Strong sense of ownership, urgency, and drive · Technical skills including scripting (Perl, shell scripts, JavaScript). Understanding of web technologies. Knowledge of the UNIX/Linux operating system and tools and programming languages such as Java, C++ and SQL · Bachelor’s degree or equivalent work experience · Track record of troubleshooting, simplifying, operational