Senior HR Manager, Employee Relations at Microsoft
Senior HR Manager, Employee Relations Details
May 9, 2019, 3:53 p.m.
Human Resources
Individual Contributor
Full-Time
Redmond, WA
helping Microsoft team Core Services Engineering
The Core Services Engineering and Operations (CSEO) organization builds and manages the critical products, processes and services that Microsoft runs on. They boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Our Line Solutions team provides world class HR service to the over 3,000 U.S. managers and employees of CSEO. We are looking for an experienced HR partner to lead Employee Relations and Experiences focus area of the Line Solutions team. Members of our team focused in this area are chartered with improving the employee and manager experience by providing support around various HR policies and practices. The Line Solutions Lead will be responsible for planning and landing scalable solutions across both client organizations. The role fosters development of customer focus and HR skills on the line solutions team. To be successful in this role, the individual in
Key Accountabilities: Serves as the people manager for the CSEO Line Solutions team, investing in career growth and development, building a diverse and inclusive culture where each employee is empowered to do their best work. Builds capability in managers to facilitate an open, inclusive, Microsoft values-based environment that enables effective employee experience by ensuring HR role is perceived as an objective employee resource and escalation path for unresolved HR issues. Instills trust and confidence by maintaining objectivity and clearly communicating rationale behind recommendations, while
Skills and Qualifications: Desire to grow and develop employees in a complex and matrixed business environment. Demonstrated success in applying fresh, creative thinking and a growth mindset to long-standing, complex challenges/problems resulting in high impact outcomes Demonstrated experience in analyzing business issues and providing scalable HR solutions that address and align to broader business requirements Ability to have difficult, nuanced conversations with clarity, empathy, and a focus on the employee experience Strong problem-solving skills Ability to achieve results in a fast-paced,