Senior HR Manager, Content & Knowledge at Microsoft
Senior HR Manager, Content & Knowledge Details
June 27, 2019, 4:06 a.m.
Business Programs & Operations
HR Services is
Microsoft is on a mission to empower every person and every organization on the planet to achieve more – including our employees. Whether employees engage directly with a representative of HR, they use an HR tool, or they consume self-service content on the intranet, HR's goal is to provide a consistent, human experience for employees that is representative of Microsoft's values and culture. HR Services is critical to the overall effectiveness of the HR experience across Microsoft. HR Services brings the HR support model and experience to the scale of the global Microsoft employee population by providing the platform for end-to-end operational services and employee experiences with responsibilities spanning employee self-service, assisted support, and employee relations. HR Services is responsible for the operational delivery across a broad range of employee life-cycle experiences such as onboarding, performance and development rewards, talent movement and offboarding. As the catalyst for
Lead a globally distributed team of content program managers responsible for sourcing, curating, and publishing content on HRweb Provide content strategy oversight and expertise to guide the team's daily work and bring the long-term content strategy to life. Use data to help stakeholders, leaders, and executives understand how content is performing, areas of opportunity, and to make strategic investment decisions. Operate as a self-service thought leader, consistently seeking opportunities to enable employees to find information and take action to manage their employment at Microsoft. Nurture strong
Knowledge, Skills and Abilities Proven ability to develop and implement an end-to-end content strategy in a matrixed enterprise environment Strong people management, project management, communications, and cross-group collaboration skills Ability to thrive in a fast-paced, agile environment with changing priorities, including negotiating and making trade-offs when necessary Hands-on experience writing, editing, curating, and creating a variety of content types Strong handle on the value and use of style guides, content models, and structured authoring Minimum Qualifications: 5+ years of experience