Dynamics 365 Senior Design Researcher The Dynamics 365 team is looking for a Sr. Design Researcher to join our creative team – we work hard, have fun, and value collaboration and individuality in each other. Meet the @MSCloud design team: bit.ly/1Lfn1EG . Join us if you want to impact how millions of users use the cloud and all the services it enables. Our customers range from people with highly technical skills to front line workers using cloud enabled devices and services. You will build a deep understanding of users, competition and market, and conduct analyses in a fast-paced, agile environment. You'll have experience conducting a variety of analyses in different situations, from exploratory analyses to generate hypotheses, to driving UX health metrics that shape the Dynamics products. You'll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about your findings. Your primary job as an advocate for our users is to help the
Key Responsibilities: Work closely with product teams to identify research questions, and ensure that the right data is being collected to answer those questions Conduct research activities to inform product design, including but not limited to usability studies, heuristic evaluations, interviews, surveys, user journey maps, benchmarks and personas Communicate your findings in a clear, concise, and visual (when appropriate) manner to our key stakeholders on the product and design teams, and drive meaningful action based on those findings Work cross-functionally with Design Researchers, Visual /
Requirements: An advanced degree in psychology, human-computer interaction, or a related field, or equivalent industry experience 5+ years of hands on experience conducting industry product design research Demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, benchmarks, scorecards, competitive reviews and surveys Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence