Senior Customer Advisor, Education at Amazon

Senior Customer Advisor, Education Details

Nov. 27, 2018, 5:07 a.m.
Sales, Advertising, & Account Management
Amazon Business
Seattle, Washington
for Education team Amazon Business also
Amazon Business is a B2B marketplace on that gives businesses of all sizes access to hundreds of millions of products in a shopping experience built for businesses. Amazon Business also serves Education customers that love the convenience of shopping online. However, federal, state and local procurement officials require solutions that fit how public entities operate. The Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded marketplace that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Education sector. Customer Advisors are responsible for supporting long-term strategic customer relationships following an initial onboarding and stabilization period. The primary areas of responsibility include broadening solution adoption through institution-wide deployment, feature adoption, and developing relationships with buying

- 5+ years sales experience in the Education vertical - BA/BS degree - Ability to converse with senior customer stakeholders - Desire to work in fast-paced, challenging environment - Program management or services experience deploying technology solutions - Excellent communications skills with the ability to manage challenging conversations in a professional manner- Deep knowledge of procurement and source to pay processes and solutions · Active listener and effective communicator · Ability to prioritize and demonstrate relentless discipline in achieving goals · Proven ability to influence others
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