Senior Content Developer at Microsoft

Senior Content Developer Details

May 15, 2019, 11:50 p.m.
Individual Contributor
Redmond, WA
content development team Azure Stack infrastructure
Are you interested in being a part of Microsoft's hybrid cloud offering and making it easier for customers to understand how to set up their Azure Stack infrastructure through excellent technical content? If so, you belong in our Azure Stack content development team! Here's the who, what, where and why. Who: You're passionate about technical writing and how important quality documentation is to the customer experience. You understand the fundamentals of networking, data centers, and cloud services in general. You're a talented writer, with an editorial eye. You're able to translate technical details into clear, everyday language that our customers can understand. You ask questions. You act as the customer advocate, thinking about what the customer needs to know as a new user, and what they need as they become more advanced. You're able to come up with a cohesive strategy and see the big picture. You're a lifelong learner who understands that there's always room to improve. You're collaborative,

Responsibilities What: You'll use your writing expertise to help your team create a range of content, like tutorials, how-to topics, conceptual docs, code examples, and videos. You'll learn about new technologies, and explain the features using language that our customers can understand. You'll work with engineering, customer support, and marketing teams to understand customer goals, needs, and pain points. You'll use data about the product and content usage to prioritize the most important work. You can interact directly with customers to understand what they need as well as collaborate with them
Basic qualifications Three years of excellent technical writing, communication, project management, and interpersonal skills. Writing experience may include blogs, articles, internal or external customer/community user documentation and other customer-facing content. Experience at gathering customer requirements and prioritizing across multiple deliverables. Proven project management, organization, and planning skills, including track record of delivering great results under tight deadlines. Strong affinity for cross-group collaboration, negotiation, and organization skills. A Bachelor's degree
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