Are you interested in using the Microsoft Graph REST APIs and making it easier for our customers to understand how to build apps for their organizations and customers through excellent technical writing? If so, you belong in our Identity Apps Ecosystem content development team! Here's the who, where, why, and what. Who: You're a technical person who is passionate about technical writing and how important quality documentation is to the customer experience. You're able to translate technical details into clear, everyday language that our customers can understand. You ask questions. You act as the customer advocate, thinking about what the customer needs to know as a new user, and what they need as they become more advanced. You're able to come up with a cohesive strategy and see the big picture. You're a lifelong learner who understands that there's always room to improve. You're collaborative, able to accept and incorporate feedback, and you always keep the end goal in mind -- to produce
Responsibilities What: You'll use your writing expertise to help your team create a range of content, like API reference, conceptual docs, tutorials, how-to topics, and code examples. You'll learn about new technologies, and explain the features using language that our customers can understand. You'll work with our feature teams to understand content requests, help on-board them into our publishing pipeline, participate in API reviews, and manage content releases. You'll work with engineering, customer support, and marketing teams to understand customer goals, needs, and pain points. You'll use
Qualifications Basic qualifications Three years of excellent technical writing, communication, and project management. Writing experience may include blogs, articles, internal or external customer/community user documentation, and other customer-facing content. Experience at gathering customer requirements and prioritizing across multiple deliverables. Proven project management, organization, and planning skills, including track record of delivering great results under tight deadlines. Strong affinity for cross-group collaboration, negotiation, and organization skills. A Bachelor's degree in Computer