Senior Account Manager – North America Amazon’s third-party marketplace business is outpacing the growth of the Retail business and now represents over 40% of all units sold. The Strategic Account Management (SAM) team is responsible for accelerating sales growth, expanding selection on the platform and improving retention amongst the existing Seller base, particularly among the largest Sellers in the US Marketplace. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal stakeholders such as Fulfillment by Amazon, Amazon Selling Coach, Sponsored Products, etc. and improving our overall knowledge of how to succeed as a Seller on Amazon Marketplaces. We are looking for a Senior Account Manager to help shape the future of Strategic Account Management program. The role is focused on driving success for some of the most influential Sellers in the US Marketplace and leveraging key learning/feedback
· Bachelor's Degree or equivalent · 5+ years professional experience with a focus in relationship management and negotiation skills · Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions · Proven ability to communicate clearly and concisely with Sellers and stakeholder teams; written, verbal, presentation, and interpersonal skills · Proven strong attention to detail and excellent problem-solving skills · Demonstrated effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment · An ability