Account Manager – North America Amazon’s third-party marketplace business is outpacing the growth of the Retail business and now represents over 40% of all units sold. The Strategic Account Management (SAM) team is responsible for accelerating sales growth, expanding selection on the platform and improving retention amongst the existing Seller base, particularly among the largest Sellers in the US Marketplace. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal stakeholders such as Fulfillment by Amazon, Amazon Selling Coach, Sponsored Products, etc. and improving our overall knowledge of how to succeed as a Seller on Amazon Marketplaces. We are looking for a Strategic Account Manager to help shape the future of Strategic Account Management program. The role is focused on driving success for some of the most influential Sellers in the US Marketplace and leveraging key learning/feedback to
- Bachelor's Degree or equivalent - 4+ years professional experience - Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions - Account management experience with relationship management and negotiation skills - Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, SalesForce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. - SQL skills - Success managing dynamic account portfolios - Program management experience - Problem-solving passion and service orientation