Come help us guide the design and worldwide implementation of world-class brand protection experiences as we build tools and services for the world’s most authoritative brands. We are looking for a Salesforce Program Manager to enhance automation of processes and manage the integrations to our various business systems for our Salesforce.com (SFDC) environment. This includes configuration, maintenance and administration. The candidate will collaborate and consult with key stakeholders in Operations, Sales, and Marketing to iterate on key business initiatives. The ideal candidate is a self-starter, detail oriented, organized, and able to work on multiple tasks simultaneously in a fast-paced environment. This critical position is located at the headquarters in Seattle, WA. Key Responsibilities · Design, develop, test, release, and maintain complex workflows rules, validation rules, formulas, custom workflow, process builder, page layouts, custom fields/objects, and other Salesforce.com customizations
· Bachelor’s degree, high standard of education, or compensating work experience · 3+ years previous experience implementing and configuring Salesforce, Demand Tool. · Proven understanding of and detailed experience with the Salesforce architecture · Demonstrated knowledge of Salesforce CRM application coupled with good understanding of business processes related to B2B Sales, Marketing, Support, etc. · Demonstrated business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users.· Experience in Administering Salesforce Lightning or implementing
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