For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Global Business Operations (GBO) is a diverse team that supports infrastructure and other foundational initiatives that span and support Sales, Marketing, and Support teams within AWS. AWS’ growth is driving a rapid expansion of its world-wide team and the need for an experienced Salesforce.com (SFDC) Program Manager to drive automation of processes and leverage the platform to support additional business functions. This candidate would own and execute projects for the AWS Professional Services team in coordination with other teams including Sales, Billing, and Sales Operations. Candidates must possess the ability to work directly with various internal
· Bachelor’s degree · 2+ years previous experience implementing and configuring Salesforce.com · Understanding of and detailed experience with the Salesforce.com architecture · In-depth understanding of the capabilities and constraints of the SFDC CRM application coupled with good understanding of business processes related to Sales, Marketing, Support, etc. · Experience with FinancialForce PSA application · Business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users · Technical project management experience · Attention to detail and