The Amazon Web Services (AWS) Marketplace team is looking for an Operations Specialist to join our fast-paced team. The AWS Marketplace is an online store that helps customers find, buy, and immediately start using software and services that run on the AWS Cloud. This is an exciting opportunity to help deliver on our mission to bring Amazon’s e-commerce expertise to cloud software and fundamentally change how software is discovered, purchased, and deployed by AWS customers. The Sales Operations Specialist role will own and execute the sales operations for Marketplace customers and partners. The role requires someone who can learn concepts quickly, and apply them to problem solve and come up with creative solutions. S/he will drive operational improvements to add value, eliminate waste, and improve the CX. There is opportunity to drive change and improvement, and to join a growing team. The ideal candidate has strong attention to detail, can execute well to deliver results, interact with
· 1+ years of program or operations experience. · Bachelor's degree. · Start work prior to 7 AM to cover East Coast time zones. · SQL · Strong customer service, organizational, process, and workflow skills. · Experience driving process improvements. · Excellent written, verbal, and non-verbal communication, and an ability to work autonomously. · Demonstrated collaborative skills and ability to work well within a team. · Strong analytical abilities. · Self-motivated with critical attention to detail, deadlines and reporting. · (Amazon is an Equal Opportunity-Affirmative Action Employer – Minority