Help create the future of digital entertainment with Prime Video! Prime Video is fast becoming one of the major global players in digital entertainment. With the launch of Prime Video Direct, a self-publishing service, we have made it easier than ever for studios, distributors, filmmakers and other content creators to distribute their content to Prime Video customers worldwide. The Prime Video Direct team is looking for a Program Manager who will manage an operations team responsible for solving customer pain points at root cause and driving insights that lead to new product solutions. You will work cross-functionally across the Prime Video organization to drive initiatives that enhance our customer experience for video providers around the world. You will help build a team that will be operationally focused on supporting the growth of the business and will find new ways to drive efficiency and scale combining people with technology. A successful candidate will be able to manage an operations
· Bachelor’s degree · 4-6 years Program/Operations Management experience in digital business, media or related industry · A proven track record of driving productivity metrics and efficiencies for his or her team · Ability to perform root cause analysis and drive projects to resolve issues · Demonstrated customer obsession and the ability to work from the customer backwards · Excellent oral and written communication skills · Must be able and willing to think and act strategically and tactically. · Demonstrated ability for being detail-oriented, self-motivated and driving follow-through · Strong