Program Manager, Paid Services Training at Amazon

Program Manager, Paid Services Training Details

Nov. 21, 2018, 2:16 a.m.
Project/Program/Product Management--Non-Tech
Seattle, Washington
Paid Services team Amazon’s Selling Partners?
Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Paid Services team includes Amazon Marketplace Professional Services (AMPS) and Amazon Vendor Services (AVS), programs which seek to improve the customer experience on by working directly with Sellers and Vendors to improve value, selection and convenience across their business. Our team will invent and innovate across technology, processes and people to grow the program, improve Selling Partner engagement and satisfaction, and enable scalable global solutions. The Paid Services team is looking for an entrepreneurial, strategic and seasoned Program Manager for its Training Division to help create and lead our proactive continuing education training initiatives as we rapidly grow our participating Seller Partner base. We want a Program Manager with passion to innovate, who enjoys training and developing others, and who likes to tackle complex ambiguous projects. The successful

· Bachelor’s Degree in Education, Business, or relevant experience · 4 years of experience conducting instructor led/classroom training for related products and services · Experience designing and developing instructor-led content with technical subject matter content · Expertise creating and using metrics to develop proactive continuing education trainings · Excellent oral presentation skills, interpersonal communication, and writing skills · Ability to use multiple learning methods and link appropriate methods with subject matter · A strong “stage presence” and ability to manage a room of adult
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