Would you like to be part of a team focused on increasing adoption of the Amazon Web Services (AWS) platform by engaging with companies building software applications and services? Do you have the business savvy and the technical background necessary to help further establish Amazon as the leader in the cloud computing space? Come be at the forefront of the cloud computing movement and be a part of changing the way the world implements IT. As a Program Manager within AWS, you will have the exciting opportunity to help assist in the shape and deliver on a strategy to build mind share and broaden use of the Amazon’s cloud computing platform within the enterprise, SMB, and startup communities. We are looking for someone who will drive our operations in our existing BD Tooling suite to improve the overall effectiveness of teams across Sales, Business Development, Product teams, and Support. This includes understanding the needs for data and tooling in the various user groups. You will assist
· 3+ Years of Customer Service experience · 3+ Years of experience with Microsoft Office Productivity Tools. Specifically Excel, PowerPoint, Word · Strong verbal and written communication skills with high level of comfort working with diverse set of customers · Experience taking ownership and driving resolution on escalated customer issues · Excellent organizational and time-management skills · Detail-oriented with an aptitude for resolving structured problems · Experience in project managementPreferred Qualifications · Knowledge of AWS services and cloud computing · A technical support background,