Are you interested in working for one of the most exciting teams in Microsoft, relentlessly focused on customer needs and advancing Microsoft's cloud first strategy? Interested in a start-up like environment, passionate about cloud computing technology and driving growth in one of Microsoft's core businesses? Then look no further than the Azure Customer Experience Team! We have developed Azure to be the state-of-the-art operating system and development platform for Microsoft's Cloud Datacenters. Azure provides developers with on-demand compute and storage to create, host, scale, and manage scalable web application on the Internet through Microsoft's global data centers, and via on-premises "private cloud" deployments of the Azure Platform. The Microsoft Azure Customer Experience team is looking for an energetic, customer-obsessed, data driven Program Manager that is guided by vision, can drive change and innovation into how we deliver support to our Azure customers. This highly collaborative
Lead support business reviews with executive leadership, and managing backlog to streamline and improve Provide the end-to-end delivery of products, processes, or technologies (through projects and programs), by using established project, program, and process management methodologies. Quickly innovate and validate ideas through Data driven approach delivering pilot programs and other experiments Define and implement effective key performance indicators (KPIs) to measure impact to business. Gather and analyze qualitative and quantitative data to identify meaningful actions. Present findings and
Qualifications: • 2+ years of product development and program management experience and proven track record of delivering high quality work on time • Experience working in or with cloud engineering group preferred. Experience with driving execution of the support deliver for a major cloud provider such as AWS, Google, or Salesforce ideal • BA/BS in computer science degree preferred • Strong project management and people management skills • Strong interpersonal, communication and presentation skills #azcxp Ability to meet Microsoft, customer and/or government security screening requirements are