The Perfect Order Experience team is looking for a Program Manager to utilize their analytical and problem solving skills to discover and solve negative customer experiences. Amazon's Perfect Order Experience team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. As a Program Manager, you will have the ability to see your insights drive the creation of real tools and features for our customers and thousands of merchants participating in our Marketplace. This Program Manager will partner closely with Product Managers, Policy Managers, and Operations teams, and Engineers to improve buyer and seller experiences WW. In addition, you will support a new vertical and own goals and initiatives from end to end. The ideal candidate will be an innovative leader who obsesses over customers and sellers and is energized by working with
· Bachelor's degree or equivalent work experience · 3+ years of experience utilizing data and analytics to formulate program objectives, solve business problems, and drive process improvements · Strong oral and written communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences · Skilled in building relationships with stakeholders · Demonstrated ability to work independently and autonomously · Proven ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes at