The Product – Azure Stack Bring the agility and fast-paced innovation of cloud computing to your on-premises environment with Azure Stack. This is the mission of "Azure Stack". Azure Stack is the extension of Azure (that is deployed as an integrated system directly into a customer's datacenter), and is at the core of our hybrid strategy for Azure. It is our strategic differentiator from Amazon and Google and exemplifies our thought leadership within the industry. Azure Stack allows our customers to modernize their applications across hybrid cloud environments, balancing flexibility and control. Plus, developers can build applications using a consistent set of Azure services and DevOps processes and tools, then collaborate with operations to deploy to the location that best meets their business, technical, and regulatory requirements. Pre-built solutions from the Azure Marketplace, including open source tools and technologies, allow developers to speed up new cloud application development
In this role, you'll help to define and drive our engineering team's support tooling investment and development effort collaborating with the product marketing, designer, customer support, and partner teams (internal and external to Microsoft). You'll help define what investments we should make to enable us to scale as we bring more Azure services onto our platform and our customer adoption grows at exponential rate, while raising the customer experience at the same time. Your responsibilities include: • Define measurable business objectives based on goals • Support tooling investment planning,
The ideal candidate will have: • Experience or familiarity with the Azure or any other public cloud services, experience with Azure Stack would be preferred (but not required) • Ability to build and expand partnerships across organizations • Ability to innovate and think out of the box • Strong critical thinking and problem solving skills • Collaborative attitude, always working toward customer and business goals • Demonstrated communication skills with organizations, customers and individuals. • Experience or passion to learn customer support experiences, toolings and industry best practices Basic