Microsoft Dynamics 365 is a rapidly growing business at Microsoft and is considered one of the leaders in Software as a Service in the world of business applications. Dynamics 365 provides the best showcase for innovations across Microsoft such as Machine Learning, Augmented Reality, Predictive Analytics and end-to-end Digital Transformation for businesses. Are you looking to build Software as a Service (SaaS) applications to enable our business customers to undertake their journeys of digital transformation with the Dynamics 365 Service Cloud? Our team delivers business applications for Customer Service and Field Service. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and many Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors. We are focused on supporting our partners and customers from pre-sales to post-sales implementation success. We
We are looking for a Program Manager who in their heart truly loves helping people and evangelizing products and in their mind enjoys creating content and storytelling, organizing and sharing existing content, and is technical enough to interview developers, technical program managers, customers, and partners and ask the right questions to extract the right content. Being able to create raw content, extract raw content from subject matter experts and to massage existing content into good stories or logical how-to information is a requirement. In this role you will: Deeply learn the Customer Care
Entry level, BA/BS or appropriate working history in technical writing, PM, or technical sales, software marketing, solution selling, or solution architecture. Have great writing, storytelling and communications skills Have great organization, time management, focus, and project management skills Enjoy helping internal teams, customers, partners, and developers be successful with our products