helping Microsoft team Services Engineering builds
Core Services Engineering builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Core Services Engineering employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! Within CPE, Microsoft's Customer Engagement Solutions (CES) organization is seeking an experienced Engineering Program Manager to influence and lead the design and buildout of platforms and facilities to support our next-generation
Trusted Advisor – Owns tracking, prioritization, and rationalization of customer, business, and technical requirements. Uses expertise to align with operability and customer scenarios that meet expected standards and KPIs, such as quality, cost, and customer satisfaction. Drive for results with a Customer and product focused Mindset Drive and influence design decisions to ensure success of digital transformation of our customer engagement ecosystem. Provide oversight, governance, and direct leadership to ensure project work meets defined scope, cost and schedule commitments. Partner with multiple
Exceptional interpersonal and communications (verbal and written) skills Demonstrated ability to effectively work with a wide variety of customers and vendors BA/BS in Computer Science, or related field. Technical exposure to Windows Group Policy, Networking, Azure, Virtualization, AAD experience preferred Strong Project Management and analytical skills required. Strong experience in engineering program management and continuous improvement gained from global cross-organizational projects. Strong analytic skills and the skills to synthesize complex data sets and clearly communicate written and