Are you passionate about Cloud Computing and looking for an opportunity to influence strategic decision making that will have a long-term impact on Microsoft's future? If so, this is the role for you! The Microsoft Capacity, Supply Chain, and Provisioning (CSCP) group is an exciting and fast evolving engineering group within Microsoft. CSCP's vision is to Empower Customers to Achieve More by Delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver Capacity for all Cloud Services Predictably through Intelligent Systems driven by Continuous Learning and a World Class Organization. We cover all Microsoft Online Services, supporting over 200 businesses including Bing, O365, OneDrive, Xbox and Microsoft Azure branded services. The Customer Capacity Experience team within CSCP is at the tip of the Capacity Fulfillment promise for the Microsoft cloud, delivering a trusted experience to customers and partners worldwide. We are a dynamic team working with customers across the
Responsibilities: Define and own the end-to-end capacity management strategy and execution for the portfolio of services that you own. Proactively identify and analyze risks to the capacity health of your services and trigger mitigation strategies and actions. Deliver against our capacity customer promise by ensuring we have a frictionless experience for our customers. Establish, monitor and report out against customer metrics and KPIs for the services you manage. Serve as the Technical and Operational Subject Matter Expert for the assigned built on Azure portfolio. Collaborate across a diverse
Qualifications: BS degree in Engineering, Operations, Business, or other related quantitative disciplines 3 to 6 years supply chain, cloud experience Preferred: Strong aptitude for analytic thinking and solution development. Strong problem solving and negotiation skills. Proven capabilities to drive positive business results through cross-group collaboration and partnerships. Excellent communicator (written and verbal) with ability to create and deliver executive friendly communications on complex product, business, and supply chain topics. Ability to interact with diverse technical and non-technical
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