Principal Service Engineering Manager at Microsoft
Principal Service Engineering Manager Details
March 27, 2019, 7:52 p.m.
Enterprise Cloud team Software Engineering Manager
Do you have a passion for high scale services and working with some of Microsoft's most critical customers? We're looking for a Software Engineering Manager with the right mix of leadership, on-line services experience and focus on software development to drive improvement and customer satisfaction for our Office 365 Enterprise Cloud service offerings. Office 365 is at the center of Microsoft's cloud first, devices first strategy as it brings together cloud versions of our most trusted communication and collaboration products like Exchange, SharePoint, and Skype with our cross-platform desktop suites and mobile apps. The Office 365 Enterprise Cloud team works with Microsoft's largest enterprise and government customers to deliver features that meet their specific needs and unblock cloud adoption. As you would expect, our customers have the highest expectations for feature quality, security, reliability, availability, and performance. Our team has a proven success record of bringing in millions
Responsibilities: Lead a team of engineers to design and deliver software to improve the reliability, scalability, latency, and efficiency of your services. Be an effective people manager. One who will focus on employee and team satisfaction, by keeping them challenged and growing by developing a clear growth plan based on their current skillset. Solve problems relating to mission critical services and create solutions to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. Influence and create new designs, architectures, standards, and methods
Requirements: Core Qualifications: 5+ years of Software, Site Reliability, Systems, or Service Engineering management experience on large scale cloud services Experience designing, building, servicing, and driving ongoing improvement of service infrastructure and systems Proven track record of improving reliability, availability and performance of cloud services Desired Qualifications: Experience managing an engineering team on projects with technical deep dives into code, networking, operating systems and/or storage. Proven experience working in large scale cloud computing systems Proven problem-solving