Amazon Go is a new kind of store with no lines and no checkout—customers simply grab what they want, and go! Our Just Walk Out Technology pushes the boundaries of computer vision and machine learning to create an effortless shopping experience our customers love. We are an entrepreneurial, motivated, and passionate team, working in a fast-paced, ambiguous, and highly collaborative environment. We are currently seeking a Principal Research Manager to own and expand the Amazon Go insights program, defining programs and recommendations that will fundamentally shape and improve the experience for customers, and educate the business how best to build and innovate on their behalf. This is a new position supported by a dedicated Research Manager, in addition to BIE and Research Science resources. In this role, you will: · Provide thought leadership to product teams and the broader organization; assure the right research questions are being asked; educate the organization on opportunities revealed
· 10+ years of experience in research and analytics, contributing to the design and launch of successful products and services, with a strong portfolio that illustrates how your research contributed to this success. · Broad experience with the full range of research methods: qualitative and quantitative, attitudinal and behavioral, with deep expertise in one or more areas. · Experience designing and running original experimental research on digital products and services. · Demonstrated effectiveness ensuring insights are broadly understood by the organization and result in improved customer outcomes