Are you excited about Microsoft Teams, and improving team collaboration and productivity? Are you customer-obsessed and quality-driven? Microsoft Teams is on fire! We're the hottest v1 product at Microsoft, if not the entire software industry, and we're on course to disrupt the team collaboration space. Even before we launched, the press was calling us "the first product to truly compete against hot group-messaging apps" (PC World), and Gartner called us "a real game changer". We are currently looking for a candidate for our Quality and Customer Obsession team (QCO), to drive and listen to feedback from our customers inside and outside of Microsoft, and continually drive improvements in our end-user experience. This team owns the partnership with Microsoft IT (CSE), Support (CSS), TAP, MVPs, and other communities in the general public. #TEAMS
Drive and listen to feedback from our customers inside and outside of Microsoft Drive improvements in our end-user experience
Basic Requirements: 8 years of experience in technical program management, testing and or product development, delivering end-user facing products and services Bachelor's degree in Computer Science or related Engineering field Additional Requirements: Passion for customers and end-user quality Innate curiosity and ability to self-start in an ambiguous and rapidly changing startup environment Multiple years of experience with end user products Excellent communication skills and situational awareness Excellent cross-team collaboration skills Strong problem-solving and critical thinking skills
Senior Program Manager
Performance Excellence team |
Project/Program/Product Management--Non-Tech |
Customer Service Technical and Non-Technical Teams |