Are you interested in working on one of the most exciting products at Microsoft, passionate about exceeding customer expectations and advancing Microsoft's cloud-first strategy? Are you looking for a product engineering role where you get to drive improvements into Cloud + AI (C+AI) products based on customer and partner feedback? Do you excel at working directly with your product engineering peers and with customers and partners to help ensure what we build is what customers and partners really need? If so, then we are looking for you!
The mission of the Azure Customer Experience Team (Azure CxP) is to turn Azure customers into Azure fans. We are committed to customer success and growth through world-class customer engineering engagement and continuous product improvements. In this role, you will play a lead role in ensuring Azure CXP delivers targeted insights to C+AI and Azure engineering teams so they prioritize and ship the things that matter most to our customers and partners, resulting in increased confidence in Azure, broader adoption and higher usage. And you will do this in partnership with teams such as AzureCAT, WW
Here's some of what we are looking for in a candidate: - Ability to work with customers and partners (Business Decision Makers, CxOs, IT Architects, and IT Leaders) and speak their language in order to understand what they need and which scenarios they expect our products to light up for them, as well as the ability to work with C+AI and Azure engineering teams, translating customer need into product capability and features - Proven track record driving the prioritization of a backlog based on actual customer and partner evidence instead of anecdotal perspective - Technical curiosity and aptitude