Are you interested in working on one of the most exciting products at Microsoft, passionate about exceeding customer expectations and advancing Microsoft's cloud-first strategy? Are you looking for a product engineering role where you get to drive improvements into Cloud + AI (C+AI) products based on customer and partner feedback? Do you excel at working directly with your product engineering peers and with customers and partners to help ensure what we build is what customers and partners really need? If so, then we are looking for you!
The mission of the Azure Customer Experience Team (Azure CxP) is to turn Azure customers into Azure fans. We are committed to customer success and growth through world-class customer engineering engagement and continuous product improvements. In this role, you will play a lead role in ensuring Azure CXP delivers targeted insights to C+AI and Azure engineering teams so they prioritize and ship the things that matter most to our customers and partners, resulting in increased confidence in Azure, broader adoption and higher usage. Specifically, you will lead the Product Usage Insights function, where
Here's some of what we are looking for in a candidate: - Ability to programmatically bring together service telemetry and usage data across multiple sources and identify patterns, trends and relationships as well as measure and evaluate impact and outcomes - Proven track record of having passion and bias toward evidence-based decision making based on hypothesis, as well as championing a data and insights driven culture - Personal drive and impact with a desire to roll up your sleeves and make things happen - Technical curiosity and aptitude to quickly understand service capabilities, technical