Principal Product Manager, DEX Benchmarking at Amazon
Principal Product Manager, DEX Benchmarking Details
Feb. 6, 2019, 11:22 a.m.
Project/Program/Product Management--Non-Tech
Seattle, Washington
Experience (DEX) team Delivery Experience (DEX)
For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. DEX defines, builds, launches and manages customer-facing delivery programs such as Sub Same-Day delivery, and the CX features presented to millions of customers every day. DEX also owns the ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, DEX is changing how customers experience delivery – from the speed, convenience, and selection features they see on the site every day, to launching Prime delivery benefits and other new programs to customers around the world. In this role you will build and lead the program that sets the bar for DEX globally. You will be responsible for understanding the competitive landscape, customer delivery preferences, and operational
· Bachelor's degree in Business, Economics, Mathematics, Engineering or related field · 10+ years of experience in either e-commerce, retail or consulting · Demonstrated ability to manage multiple projects and competing priorities simultaneously · Strong verbal and written communication skills· MBA or Master’s Degree in a related field · Experience in benchmarking and competitive strategy · Sound business judgment, confirmed ability to influence others, and a consistent track record of taking ownership and driving results · Proven data-driven decision making and quantitative analysis skills, including