Principal Lead Program Manager at Microsoft

Principal Lead Program Manager Details

Feb. 14, 2019, 4:44 p.m.
People Manager
Redmond, WA
Virtual Agents team The Dynamics 365
Are you excited about empowering business users to create their own virtual agents without knowing how to code? Are you obsessed with creating intuitive user experiences and simplifying complex technical topics? The Dynamics 365 Virtual Agents team is looking for an experienced and passionate Lead Principal Program Manager with experience in cloud services, chat bots conversational interfaces to help design and drive the backend systems that drive our virtual agents. The D365 Virtual Agents team democratizes AI by empowering bot authors to create and deploy their own virtual agents through an intuitive, web-accessible, WYSIWYG graphical dialog editor that doesn't require any prior AI expertise. This product just entered Private Preview and will be moving to General Availability by the end of the calendar year. Your areas of responsibility will driving the experiences involved in managing, configuring and administrating a chat bot system, integrating it with existing human chat systems,

Own, design and drive bot management and administration experiences: managing, configuring and administrating a chat bot system, integrating it with existing human chat systems, and driving integration of the bot with Bot Framework, Cognitive Services, Dynamics Customer Service and other experiences. Own and drive relationships with Bot Framework, Dynamics and other partner teams - Work close with your Engineering, Design and Partner teams to successfully deliver product features end to end Help build and design core backend SaaS and service to service experiences
10+ years of Product/Program Management experience on an end-user facing product. - Experience in chat bot or messaging systems, SaaS systems, Azure services Strong technical services / backend background - part of your role will be building experiences that can connect to an integrate with a variety of Microsoft services and products Prior full stack experience - ranging from services to front-end experience - Strong program management, project management and cross-group collaboration skills Ability to meet Microsoft, customer and/or government security screening requirements are required for
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