Principal Design Researcher at Microsoft

Principal Design Researcher Details

Feb. 11, 2019, 5:18 p.m.
Individual Contributor
Redmond, WA
and Research Team Research Team is
O ffice Planning and Research Team is Hiring We're looking for an experienced Product Planner to join our tea m and help us shape the future of productivity across work and life contexts . Are you passionate about understanding and empathizing with people? Do you have experience moving teams to deliver human-centered experiences through deep customer insights? Are you the type of person who loves to learn, and apply innovation to what you do? If yes, we'd love to meet you! The charter of the Planning and Research team is to influence product strategy to improve the way users experience, and feel about, Office and M icrosoft 365. Our team is focused on modernizing the suite by making it revolve around each person, turning this into a delightful experience and deep relationship with Microsoft. We work in partnership with product and program managers, designers, engineers, and developers - transforming the experience for our users while being careful stewards of a successful business. In this

Who do we need? The person who joins us needs to consistently: Create Clarity.   We amass lots of knowledge—data, insights, experiences, customer viewpoints, business concerns—and we need someone who can help the team tell clear, simple stories focused on "the why" with actionable recommendations that consider the big picture, including business, experience and technology considerations.  We need someone wh o can look across disciplines and stitch viewpoints togethe r. Drive Impact and Change.   We often need to rally people around a set of outcomes and keep them moving toward the right accountability
What does it take? Balance business motivations and end-user value You are e ager to learn and understand our customer audiences , their behaviors , context(s) and motivations – across all phases of the customer lifecycle and user journey Can demonstrate strong empathy for the users while balancing the vision and constrain t s of stakeholders Desire to work in-stride with other people: PMs, developers, designers, other researchers, marketers Really, you must love this part of the job. The lines between this role and others are often unclear and you must be comfortable with contributing, engaging
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