Principal Design Research Manager at Microsoft

Principal Design Research Manager Details

May 6, 2019, 11:52 p.m.
People Manager
Redmond, WA
Insights Research team Customer Insights Research
The Customer Insights Research team within EPIC is looking for a research lead to help us imagine the future of the Modern Life Consumer landscape for M365. The role includes working across org boundaries and disciplines, and ensuring EPIC's products (Windows, Edge, Notes and Tasks, MMX, and more) are thoughtfully included in solutions and new innovations as we consider how to best serve the needs of our consumers across Microsoft.

This is an exciting opportunity for a strong strategic thinker who enjoys looking at holistic landscapes and relationships between products, uncovering the pressing questions and associated success criteria we need to answer in order to drive the business forward, and employing appropriate methodologies to uncover related insights and help address those questions. Types of research will range from qualitative insight and need gap generation, user journey understanding, to secondary source mining, concept valuation, compete, target audience identification, scenario/feature validation, customer engagement
Skills that will help make this role successful: 10+ years in user experience research, design research, product research or equivalent Minimum of 3 years managing and leading people A Master's degree in HCI, ethnography, cognitive or experimental psychology, sociology, business planning OR a BA/BS in one of the above fields with significant academic or industry experience. A broad and practical range of executable research methodologies – both qualitative and quantitative A strong and demonstrable history of research planning and execution with measurable impact on product success criteria Ability
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