Payments Program Manager at Amazon

Payments Program Manager Details

Dec. 27, 2018, 3:48 a.m.
Corporate Operations
Financial and Operational Excellence
Seattle, Washington
Operations (PBO) team Payments Business Operations
The Payments Business Operations (PBO) team is looking for a talented program manager who can lead projects related to International Expansion. Payments Business Operations Team supports the larger payments teams including software development, product management and technical operations. The Business Operations team is the first contact for payment transactional issues, receiving escalations from internal clients such as Customer Service, Finance, Accounting and Fraud as well as third party partners and banks relied upon to process payments. Additionally, this team is responsible for driving operational efficiencies and escalation reduction opportunities. This team also manages the operational relationship with third party payment partners, advocating for customer experience and driving operational improvements. For international expansion, the focus is mainly on supporting expansion into new geographies, alternative payment methods, and the customer/seller experience related to those

5 + years relevant work experience Strong analytical skills with excellent problem solving abilities Experience driving small to medium sized projects Experience managing external relationships Strong written and verbal communication skills Bachelor’s Degree or EquivalentPayments industry experience, a plus SQL, a plus
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